Privacy Policy

Effective Date: June 9, 2026

Introduction

Welcome to Passionblade. This Privacy Policy explains how Passionblade (“we,” “us,” or “passionblade”) collects, uses, shares, and protects your personal information when you visit our website passionblade.com (the “Website”), request a quote, place an order, or otherwise interact with us.

We are committed to protecting your privacy and handling your data in an open and transparent manner, in compliance with applicable data protection laws, including the GDPR for our European users and PIPL for our Chinese users.

Data Controller

Passionblade is the data controller responsible for your personal information. If you have any questions about this policy or our data protection practices, please contact us at:

• Email: lesley@passionblade.com
• Location: Chengdu, Sichuan Province, China

Information We Collect

We collect information to provide and improve our products and services. The types of information we collect include:

Information You Provide Directly:

• Contact Information: When you fill out an inquiry form, request a quote, or contact us, you may provide your name, email address, phone number (including WhatsApp), company name, and shipping address.
• Transaction Information: Details about the products you order, payment information, and shipping details.
• Communication Information: Records of your communications with us, including emails and messages.

Information We Collect Automatically:

• Log and Usage Data: When you visit our Website, our servers automatically record information, including your IP address, browser type, operating system, pages visited, and timestamps.
• Cookies and Similar Technologies: We use cookies to operate and administer our Website, gather usage data, and improve your experience. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use your information for the following purposes, based on a lawful basis:

To Fulfill Our Contract with You:

• To process and fulfill your orders, including processing payments and arranging for shipping.
• To provide you with quotations and information about our products (slitter blades, carbide blades, circular knives, etc.).

For Our Legitimate Business Interests:

• To respond to your inquiries and provide customer support.
• To improve our Website, products, and services.
• To prevent fraud and maintain the security of our systems.

With Your Consent:

• To send you marketing communications about our products and promotions. You can opt-out of these communications at any time by following the unsubscribe link in the email or by contacting us directly.

How We Share Your Information

We do not sell your personal information. We may share your information with trusted third parties only in the following circumstances:

• Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processors, shipping carriers, and IT service providers.
• Legal Obligations: We may disclose your information if required to do so by law or in response to a valid legal request (e.g., a court order or subpoena).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

International Data Transfers

As we are headquartered in China and serve a global clientele, your personal information will be processed and stored in China. When we transfer your data from other regions (such as the EEA), we will take appropriate measures to ensure that your information is protected in accordance with this Privacy Policy and applicable laws.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect your personal information from accidental loss and from unauthorized access, use, alteration, or disclosure.

Data Retention

We will retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: The right to request a copy of the information we hold about you.
• Right to Rectification: The right to correct any inaccurate or incomplete information.
• Right to Erasure (Right to be Forgotten): The right to request the deletion of your information under certain conditions.
• Right to Restrict Processing: The right to request that we limit the processing of your data.
• Right to Data Portability: The right to receive your data in a structured, machine-readable format.
• Right to Object: The right to object to our processing of your data for direct marketing or other legitimate interests.

To exercise any of these rights, please contact us at lesley@passionblade.com.

Children’s Privacy

Our Website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Effective Date” at the top.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: lesley@passionblade.com
WhatsApp: +86 18628036099
Website: passionblade.com
Location: Chengdu, Sichuan Province, China